Your Strategic Partner Creating Simplified Success

Fractional COO Support

Strategy. Alignment. Simplicity.

Stop overcomplicating business. Life is complicated enough.

As a service-based business owner, you're living in two realities. To your clients, you're the confident expert who transforms their challenges into solutions. But behind the scenes? That's where the real struggle lives.

  • Sunday evening anxiety about the operational chaos waiting Monday morning

  • Spending more time managing operations than serving clients

  • Your best ideas stay on the back burner because you're drowning in admin

  • That nagging feeling that you should have this figured out by now

Your Current Reality



  • You've invested in countless systems promising the perfect solution

  • You've spent hours watching tutorials looking for answers

  • You've created endless to-do lists hoping to gain control

  • You're still caught in the cycle of overwhelm, watching opportunities pass by

The Never-Ending Cycle


Does This Sound Familiar?

You didn't start this business to become an operations manager. You started it because you have incredible expertise to share. Your business deserves operations that match your excellence.

Here's the Truth

This isn't about capability – you've already proven that. Even the most brilliant business owners need strategic support to create operational excellence. That's not a failure – it's a sign you're ready for the next level of growth.

Ready for Strategic Support?

Have a growing service business but operations aren't keeping pace

Who is the fractional COO Service For

Find yourself constantly putting out fires instead of planning ahead

Know you need strategic systems but aren't sure where to start

Want to scale without sacrificing service quality or burning out



This Fractional COO Support is perfect for service-based business owners who:


If this describes your journey, I'm here to help transform it.

Are ready to stop managing everything and start leading strategically




Hi, I'm Eboni, and I transform operational chaos into strategic simplicity. I've watched too many brilliant business owners spend more time managing operations than making an impact. That stops here!

As your Fractional COO, I create the operational foundation you need to bring those back-burner ideas to life. No more drowning in admin. No more Sunday evening anxiety. No more feeling like you should have it all figured out. Instead, you'll have clear, strategic systems that finally free you to focus on what you do best.

My passion lies in taking the complex and making it simple. I don't just create systems. I create clarity. When we work together, you'll break free from the cycle of overwhelm and build operations that actually support your vision, allowing your business to thrive without consuming your life.

Meet Your Fractional COO

Having a Fractional COO is about more than just fixing what's broken. Together, we partner to create intentional operations that move your business forward with purpose. Every decision, every system, every process is strategically designed to support your vision.

  • Replace scattered systems with streamlined workflows

  • Turn overwhelming processes into clear, repeatable steps

  • Transform tech headaches into tools that actually serve you

  • Convert random tasks into purposeful action plans

Create Purposeful Alignment

Drive Strategic Growth


Deliver Sustainable Results


Your Path to Operational Excellence

  • Move from reactive fixes to proactive solutions

  • Turn data overwhelm into strategic decision-making

  • Scale your services without scaling your stress

  • Build systems that grow with your vision
  • Go from constant firefighting to confident leadership

  • Transform client chaos into consistent experiences

  • Turn operational burdens into business advantages

  • Build a foundation that supports your next level of success

Now that you've seen what operational excellence looks like, let's explore exactly how we'll create this for your business.

The Fractional COO Partnership Journey

Select each phase to see your transformation unfold

Your Path to Operational Excellence

Phase 1: Partnership Launch


  • Complete your strategic prework questionnaire
  • Initial analysis of your operations
  • COO Kickoff Call
  • Set foundation for transformation

Phase 1: Partnership Launch


  • Complete your strategic prework questionnaire
  • Initial analysis of your operations
  • COO Kickoff Call
  • Set foundation for transformation

Our journey begins with understanding your business inside and out. Through our detailed questionnaire and initial analysis, I'll gain insights into your operations before we meet. During our COO Kickoff Call, we'll align on your vision, discuss key challenges, and identify immediate opportunities for improvement. We'll cover:

  • Your goals and vision
  • Key operational challenges
  • Current business systems
  • Process improvement opportunities

Phase 2: Strategic Assessment


  • Comprehensive business audit
  • SWOT analysis of operations
  • Systems and workflow evaluation
  • Development of implementation strategy


Phase 2: Strategic Assessment


  • Comprehensive business audit
  • SWOT analysis of operations
  • Systems and workflow evaluation
  • Development of implementation strategy


With a clear understanding of your business, we move into a thorough assessment phase. During this crucial stage, I'll conduct a detailed business audit and SWOT analysis to identify opportunities for improvement. You'll receive a comprehensive implementation plan tailored to your specific needs, with opportunity for your feedback and approval to ensure perfect alignment with your goals. This includes:

  • Strategic SWOT Analysis & Assessment
  • Overall Implementation Plan development
  • Review and refinement of strategy
  • Final plan approval and preparation

Phase 3: Implementation & Growth


  • Monthly strategic action plans
  • Systematic improvements
  • Progress monitoring
  • Continuous optimization


Phase 3: Implementation & Growth


  • Monthly strategic action plans
  • Systematic improvements
  • Progress monitoring
  • Continuous optimization


This is where transformation happens. Working from our approved strategy, we'll implement monthly action plans designed to systematically improve your operations. Each month builds on previous successes as we:

  • Execute targeted monthly implementation plans
  • Make strategic adjustments based on results
  • Monitor progress and celebrate wins
  • Ensure sustainable, scalable growth

Let's explore your transformation investment!

The hardest part isn't admitting that your current systems aren't working - it's deciding to do something about it. You've managed to keep things going, but you deserve more than just staying afloat. It's time to transform those day-to-day struggles into strategic long-term success.

Ready to Experience Operational Excellence?

Monthly Retainer: $4,000/month

✦ Strategic Leadership & Support
Your Dedicated Fractional Chief Operating Officer
  • 20 hours monthly of strategic operations management
  • Weekly 30-minute operational strategy calls
  • Monthly business operations optimization meetings
  • Direct access for operational support

Initial Systems Implementation
Your Custom Business Operations Framework
  • Development and implementation of streamlined workflows
  • Creation and setup of strategic SOPs
  • Business technology stack optimization
  • Operational systems implementation

 Strategic Growth Support
Your Strategic Growth Foundation
  • Client journey enhancement
  • Team operations alignment
  • Strategic retention frameworks
  • Continuous optimization and refinement

what's included

Fractional COO Support

I Need This!
Schedule My Connection Call

[Minimum Partnership: 6 Month]

Questions About Fractional COO Support?
Here are answers other service-based business owners found valuable:

What makes this different from hiring a VA or OBM?

What makes this different from hiring a VA or OBM?

As your Fractional COO, I focus on strategic operational leadership and systematic transformation. While VAs and OBMs excel at task management and day-to-day operations, this partnership focuses on building scalable systems, implementing strategic workflows, and creating a foundation for sustainable growth. I serve as your strategic partner in transforming how your entire business operates.

How do I know if I'm ready for a Fractional COO?

How do I know if I'm ready for a Fractional COO?

If you find yourself spending more time managing operations than serving clients, or if your growth feels limited by your current systems, you're ready. This partnership is ideal for service-based businesses that are established but need strategic support to streamline their operations and prepare for sustainable growth.

What if I already have team members handling operations?

What if I already have team members handling operations?

Having team members who handle operational tasks is actually ideal. As your Fractional COO, I partner with your team to enhance their effectiveness, not replace them. I'll help optimize their roles, provide strategic direction, and implement systems that make their work more efficient. Together, we'll transform your operations while empowering your team to perform at their highest level.

What kind of time commitment and support can I expect?

What kind of time commitment and support can I expect?

You'll have direct access to strategic support when you need it - no waiting for answers or feeling stuck. The partnership includes 20 dedicated hours monthly, weekly check-ins, and monthly team meetings. While you'll need to be available for key decisions, my role is to reduce your operational burden, not add to it. I'm your operational partner, here to take implementation off your plate.

What's the difference between Strategic Operations Solution Accelerator and Fractional COO Support?

What's the difference between Strategic Operations Solution Accelerator and Fractional COO Support?

Think of it this way: The Strategic Operations Solution Accelerator is like hiring an expert to design and implement one specific solution - for example, creating a client onboarding system. Fractional COO Support is like having a dedicated operational partner who transforms your entire business operations - from client systems to team workflows to growth strategies. While the Accelerator solves one specific challenge, Fractional COO Support provides comprehensive operational leadership and ongoing strategic support for sustainable growth.

You've tried managing everything alone. You've spent endless nights wrestling with complex workflows and operational challenges. You've known there has to be a better way. Sunshine, it's time to turn those operational headaches into your competitive advantage.

Your Operational Breakthrough Starts Now

Schedule your Connection Call to secure your start date

Still Have Questions?

Schedule a Connection Call

That's completely normal. Every business owner who's taken this step had questions too. But on the other side of this decision is the operational clarity you've been seeking.